Your privacy and medical information security are important to us.
Welcome to our Dialysis Care Services platform. We are committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information.
We may collect the following information:
Your information may be used for:
We take appropriate security measures to protect patient records and sensitive medical information from unauthorized access, misuse, or disclosure.
We do not sell or share your personal or medical information with third parties, except where required by law or necessary for healthcare services and treatment.
Our website may use cookies to improve user experience, analyze traffic, and provide better services.
Patients have the right to request access, correction, or deletion of their personal information, subject to applicable healthcare regulations.
If you have any questions regarding this Privacy Policy or your personal data, please contact our support or healthcare team.
We retain user data only for as long as necessary to provide and improve our services, comply with legal obligations, resolve disputes, and enforce our agreements. Personal information such as account details, messages, and app usage data may be retained while the user account is active. Users can request deletion of their data at any time by contacting us. After account deletion or a deletion request, user data is securely deleted within 30 days unless a longer retention period is required by law.
Last Updated: May 2026